Returns & Exchanges

At WOSADO, we want you to be completely satisfied with your soft magnetic lash experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure the magnetic lashes and application tools are securely placed in their original WOSADO box to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.